Site Policies

Refund Process

We do not offer refunds.  If you believe that a donation was in error, we will work with you to rectify the situation but cannot guarantee a refund.

Our commitment to privacy

This Privacy Policy explains our practices and the choices you can make about the way your information is collected and used by Partners for Guatemala Education. It applies to donor information that we collect both online and offline.

What information is collected?

We collect personal information when you voluntarily submit it to us.

For example, donors may provide us with personal information (such as name, address, email address, and telephone numbers and/or credit/debit card information). Donations made via credit card or debit card are processed by an external vendor and no card information is stored by Partners for Guatemala Education.

If a donor, or a website visitor, contacts us by email they may provide us with their email address, and name. Providing data is required in these contexts in order for us to process your donations, requests, or to respond to your inquiries.

Where do we transfer and store information?

Partners for Guatemala Education is based in the United States, and any information transmitted to us may be stored, accessed, or processed in the United States.

How do we use information?

We collect information primarily to accept donations, complete our charitable projects, and provide you with information concerning our programs, projects, and activities. We also use information for internal purposes (to better understand our supporter network) and for analytical purposes (to respond to requests for information and to improve our website, donor base, and outreach). We may inform you of other purposes at the time that we collect some forms of information.

With whom do we share information?

We do not trade, share, or sell information that you provide to us with other organizations who intend to use it only to market their products or services to you.

There may be instances in which we share your information with others. We may share your information, for example, in conjunction with your sponsorship of a certain project, as required by law, with law enforcement, to comply with legal process, to protect our legal rights, to protect the safety or security of a person, or to protect against fraud, criminal acts, or misconduct.

Your access to data, and your choices

If you would like to access the data that we received from you, or make corrections to it, you may contact us at the email or mailing addresses provided at the end of this policy.

If you registered to receive communications from us and later change your mind, you may ask that your name and contact information be removed from our distribution list. You can send such a request to the email or mailing addresses at the end of this policy.

Additional information

Links. Our website may contain links to other Web sites. Please note that when you click on one of these links, you are entering another site that is governed by that site’s privacy policy.

Changes to this privacy statement. We may modify this privacy policy from time to time. Any changes will be reflected on this website. If we make a material change to this policy and need to apply it to personal information that you provided to us before the change was made, we will attempt to contact you and obtain your consent to the change.

Communicating with us.

If we need, or are required to, contact you about the privacy or security of your information we may do so by telephone, email, or mail. If you have any questions, concerns, requests, or comments about privacy, you can contact us by email at: